Privacy Policy

Last Updated: 24 March 2026
Effective Date: 24 March 2026

1. Introduction

This Privacy Policy explains how Lifestyle Lettings and Management Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use our website:
[insert lettings website URL]

Registered Office:
9 Freetrade House, C/O NBA
Lowther Road, HA7 1EP
United Kingdom

Contact Email: info@lifestylepp.co.uk

2. Who This Applies To

This policy applies to:

Website users
Landlords
Tenants
Applicants and prospective tenants
Contractors and suppliers

3. Information We Collect

We may collect and process:

Full name
Contact details
Property addresses
Tenancy and rental information
Financial information (e.g. rent, referencing data)
Identification documents (AML / Right to Rent checks)
Employment and referencing information
Website usage data

4. How We Use Your Information

We use your data to:

Provide lettings and property management services
Manage tenancies and landlord relationships
Carry out referencing and Right to Rent checks
Comply with legal and regulatory obligations
Arrange maintenance and contractor access
Communicate regarding properties and services
Improve our services
Send marketing communications (where lawful)

Lawful bases include:

Contractual necessity
Legal obligation
Legitimate interests
Consent (where required)

5. How We Share Your Information

We may share data with:

Referencing agencies
Contractors and maintenance providers
Legal and compliance providers
Deposit schemes (e.g. DPS/TDS)
CRM and property management systems
Utility providers (where applicable)

We may also disclose information where required by law.

6. Data Retention

We retain data:

For up to 6 years after the end of a tenancy
In line with legal and regulatory requirements
As necessary for dispute resolution

7. Your Rights

You have the right to:

Access your data
Request correction or deletion
Restrict or object to processing
Withdraw consent
Lodge a complaint with the ICO

Contact: kez@lifestylepp.co.uk

8. Marketing Communications

You may opt out at any time.
We only send marketing where permitted by law.

9. Cookies

We use cookies to improve user experience and analyse website traffic.
See our Cookie Policy for details.

10. Data Security

We take appropriate steps to protect your data, but cannot guarantee absolute security.

11. Third-Party Links

We are not responsible for external website privacy practices.

12. Updates to This Policy

We may update this policy periodically.

13. Contact Us

Lifestyle Lettings and Management Ltd
9 Freetrade House, C/O NBA
Lowther Road, HA7 1EP
Email: kez@lifestylepp.co.uk